Privacy Policy

On 25th May 2018, a new regulation came into effect in the European Union, called General Data Protection Regulation. It provides strict and specific guidelines on how personal data is gathered and handled. We want to provide you with clear and complete information about which personal data the Nxter.org site, our plugins, and our services gather and how you can view and control its handling. By using our site, you consent to our privacy policy. Please also review our Terms of Service that governs the use and the users of the Site.

If you notice we missed any crucial information you need, please contact us.

Introduction

Nxter.org does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. Nxter.org does not require you to enter any personal details. The only information we really want from you, if you choose to register, is an email address to contact you for update information and support purposes. The email address you use for signing up is stored on our servers.

Who we are

We are NXTERs, Nxt and Ardor community-based users and maintainers of the Nxter.org website, makers of the NxtBridge WordPress plugin, the SIGBRO wallet and SIGBRO plugins, the Nxter blockchain explorer and transaction broadcasting service, the SIGBRO Offline client and mobile transaction signing app, writers and publishers of updates, articles, blog posts, analysis, the Nxter Newsletter, creators of contests, translators and researchers. We come from many countries, reside in many countries, we share the common goal of making life easier and better for mankind.

What personal data we collect and why we collect it

Visitors:

Like most website operators, Nxter.org collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Nxter.org’s purpose in collecting non-personally identifying information is to better understand how Nxter.org’s visitors use our website.

Certain visitors to Nxter.org’s websites choose to interact with Nxter.org in ways that require Nxter.org to gather personally-identifying information. Visitors can always choose not to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. The amount and type of information that Nxter.org gathers depend on the nature of the interaction.

Comments

When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Due to GDPR’s consent requirement, Nxter has added a comment consent checkbox. You can leave a comment without checking this box. All it would mean is that you would have to manually enter your name, email, and website every time you leave a comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information submitted through the contact forms on our site are sent to our email. While we keep these submissions for customer service purposes they are never used for marketing purposes or shared with third parties.

WooCommerce

In order to process orders we collect the following personal information about our customers:

  • Customer address/account information
  • Orders associated with the given email address
  • Download permissions and logs associated with the given email address

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Nxter.org uses cookies to help Nxter.org identify and track visitors, their usage of Nxter.org website, and their website access preferences. Nxter.org visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Nxter.org’s websites, with the drawback that certain features of Nxter.org’s websites may not function properly without the aid of cookies.

WordPress logged-in cookies

If you have registered an account with us and you log in to nxter.org, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our site uses the following 3rd party cookies:

  • Google Analytics cookies – these are set for monitoring and tracking visitors behavior on the site. Nxter chose to use MonsterInsights to anonymize our users’ IP addresses, which prevents the collection of personal data from the Google Analytics tracking code.
  • WPML cookies – these are used by the WPML plugin to identify the user’s preferred language as our site is multilingual. You can find detailed information about this on https://wpml.org/documentation/support/browser-cookies-stored-wpml.
  • W3 Total Cache cookies – these are used by W3 Total Cache plugin to monitor referrer and user identification for caching purposes.
  • AdvancedAds cookies – these are used to determine browser width, referrer URL, number of previous page impressions, and if a user exceeded the click limit. Advanced Ads does not store personal data in a central database and does not track IP addresses. Cookies are first-party cookies, which means they are only set on and readable by Nxter.org and can’t be used to create profiles of visitors. Https://wpadvancedads.com/manual/privacy-information-for-users/
  • WooCommerce cookies – these are used by the WooCommerce plugin to track visitors and their purchased items in the cart.
  • 2checkout WooCommerce cookies – this is used by the WooCommerce extension 2checkout for verifying user payment and checkout status.
  • Limit Login Attempts cookies – this is used by the Limit login attempts plugin to provide brute force security in logins by monitoring user cookies.
  • CMS Tree Page View cookies – this is used by the CMS Tree Page View to provide correct functionality based on user behavior.

Embedded content from other websites

Posts on Nxter.org may include embedded content, like Twitter posts or YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

In addition to Google Analytics, we are using the following statistics on our site for performance and monitoring:

  • Affiliate performance statistics – statistics regarding our affiliates
  • Installer statistics – statistics regarding the number of plugin installations of our products (NxtBridge and SIGBRO) in clients, also includes the site info like PHP version, WordPress version used, etc.
  • WooCommerce statistics – statistics regarding our sales, conversion rates, refunds, etc.

Emails

Nxter.org maintains a list of users and subscribers to our email newsletters so that we can keep in touch. If you opt-in to receive newsletters from us, we collect your name (optional) and your email address.

Who we share your data with

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc! However, some data is transferred and/or stored with third-party services we use, like email services and payment processors. This is done as a way to provide you with a better overall service and user experience.

Here are the services we use to make our own service better for you:

  • Mailchimp – we store our client contact details for newsletters, announcements, and usability testing invite purposes. They can opt-out of these at any time.
  • PayPal – we use Paypal as one of our payment processors. During checkout, a client will provide login information and credit card info. This information is processed directly within this gateway payment and we do not save it on our sites.
  • Stripe – we use Stripe as one of our payment processors. During checkout, a client will provide credit card info. These are all stored in the Stripe site.
  • 2Checkout – we use this as one of our payment processors. During checkout, a client will provide credit card info. These are all stored in the 2checkout site. These are shared for future checkouts and account renewals.
  • The Nxt blockchain, the Ardor blockchain, and Ardor child chains – we use these as a way to send payments and to communicate. During checkout, a client will provide Nxt/Ardor account information, and potentially a message. This is all stored on the public blockchains and is not saved on Nxter.org or our website servers. Keep in mind that Nxter.org can keep this up against your email address when you choose which account to use.

Nxter.org discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Nxter.org’s behalf or to provide services available at Nxter.org’s websites, and (ii) that have agreed not to disclose it to others! Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Nxter.org’s websites or services, you consent to the transfer of such information to them. Nxter.org will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Nxter.org discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Nxter.org believes in good faith that disclosure is reasonably necessary to protect the property or rights of Nxter.org, third parties or the public at large.

Who can see my personal information

If you are not a registered user of our site, there is no personal information we have or can see about you. If you left a comment or registered as a user with a Nxter.org account, your personal information can be accessed by:

  • Our System administrator
  • Our product supporters when they need to (in order to provide support) get the information about the client accounts and access.

How long we retain your data

If you leave a comment or submit a support ticket, its metadata is retained until (if) you tell us to remove it. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile until (if) they tell us to remove it. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How we protect your data and what data breach procedures we have in place

We protect customer data with the following site features:

  • We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
  • Databases are sanitized (actual user personal details are removed) before deploying to 3rd party development or testing environment.
  • In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

What rights you have over your data

If you have an account on nxter.org or have left comments, or bought from our shop, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being our customer (i.e. basic account information like an email address). For these requests, please use this form.

Business Transfers

If Nxter.org, or substantially all of its assets, were acquired, or in the unlikely event that Nxter.org goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Nxter.org may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Nxter.org may change its Privacy Policy from time to time, and in Nxter.org’s sole discretion. Nxter.org encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a Nxter.org account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


Last Updated:

These terms were last updated on the 28th of August 2018.